Professional, Quality, Responsiveness, Value
As my spouse puts it when he talks to friends and family, “Rona is a miracle-worker."
Thank you Rona for not only selling our home, but for project-managing the entire renovation project. Rona sourced all top-notch labor in a cost-effective manner, procured materials that made the place pop, coached us as we navigated a sometimes difficult HOA, and sensibly talked us through our options explaining the pros and cons of each decision as we encountered complications. Also, we stuck to budget! I’ll add that you did all of this work in the middle of a pandemic and for clients who lived out of state!
When we first started this journey, you spoke to the principled way that you work with clients. I can say with certainty that you stuck to those customer-centric and collaborative approaches along the way. We really operated as a team, and we were able to celebrate with great victory once we closed on the property.
Most of all, you cared and encouraged us to have hope. For years, we thought we’d never sell our home. As my spouse puts it, “Rona is a miracle worker.” Once we had a buyer, I felt we “found a match” with someone who finally found what he had been looking for in a home. That was a great feeling. Rona, you also have transformed our old community by updating and selling several properties there. You are the impetus for breathing new life into a community. At the same time, we have been able to move on feeling confident that our former home and community is better than we left it. We are indebted to your services and thank you for all your commitment and hard work you put into changing our lives.
— Brandon Poole, Home Seller
“If you’re looking for a motivated realtor with a spiritual vibe and a razor sharp edge, look no further than Rona Chen.”
I recently sold my first home in Charlotte with help from Rona Chen. Rona was knowledgeable of resources and services to help me improve my home and get it ready for market. More than that, she was hands on during the process; identifying specific areas of my home that could benefit from updating and went with me in person to pick out materials, fluctuating between realtor and interior designer. Although we experienced some setbacks during renovations, Rona made herself consistently available for problem-solving purposes to help keep us on track. Ultimately, I received multiple offers on my home in the first week and it was sold within the month. Rona was instrumental in advocating for my needs throughout the process and even helped me after closing when I thought I had left some personal belongings behind. If you’re looking for a motivated realtor with a spiritual vibe and a razor sharp edge, look no further than Rona Chen.
Thank you, Rona.
— Harrison Fahrer, Home Seller
“Your guidance and expertise reassured me that the end result would be success.”
Rona Chen, I cannot thank you enough for all of your efforts in selling my condo, and seeing me through to closing this week. Throughout this entire process, which can be stressful for anyone, your guidance and expertise reassured me that the end result would be success. I would highly recommend your services to anyone looking to buy or sell a home, and would be glad to do so. Thank you again so much!
— Christian Patterson, Home Seller
“It’s truly inspiring to see how dedicated she is to her work and clients.”
Rona did an amazing job with finding us our forever home ! She not only got us the house we wanted but she was spectacular at negotiating the price, and rates all around. This process was scary for us, as first time home buyers, but she made it so clear with always letting us know what steps we needed to take. She listened to our needs and ensured they were met. During each stage and process, she was open to answer questions and always kept our best interest at heart. She read through contacts and let us know her concerns and addressed them to whom could answer. We spent countless hours doing our home inspection and she was always right there. It's truly inspiring to see how dedicated she is to her work and clients. Thank you again Miss Rona, and we we wish you the best !
10/10 ⭐️⭐️⭐️⭐️⭐️ highly recommend her services!
— Albalexa Nguyen, First Time Home Buyer
“Rona advised us with useful information and timely feedback that helped us maximize our return.”
Rona did a fantastic job in helping my wife and I list and sell a property. Rona advised us through the consultation stage all the way through the close with useful information and timely feedback that helped us maximize our return. We would highly recommend going with Rona for any house hunting/selling needs!
— Shane Woerner, Home Seller
“She is excellent in all aspects of her craft, great integrity and work ethic as well.”
Awesome work space with loads of amenities and good vibes. Thank you very much Rona Chen for all your help and assistance in finding our new home for our firm. For those of you looking for a great realtor then look no further....She is excellent in all aspects of her craft, great integrity and work ethic as well.
— Marcus Bynum, Commercial Lease
“She gave me the encouragement to not give up.”
We built a strong personal relationship together. One thing I can say about Rona, since the first day I met her, is she made it all about me. She let me know that she was here for my best interests. She didn't have any concerns about her commission and went as far as getting to know more about my personal life and felt like part of my family. One of the greatest things that stood out about Rona is that she is very knowledgeable and professional. She fought aggressively for my needs successfully getting a credit of $1000 towards my closing costs, and we closed within my time frame and budget. She even helped me grow as a woman through this journey. I remember feeling defeated one day and she gave me the encouragement to not give up. Rona is truly amazing, and it was such a pleasure to work with her. Without a doubt, I highly recommend Rona Chen for all your real estate needs.
— Monique Turner , First Time Homebuyer
“I never could have gotten my desired home without her, and if I ever need to move again she will be my first choice in real estate agents.”
I am writing to say that it is with great pleasure to recommend Rona Chen as a real estate agent for any individual or family searching for the ideal home for their unique situation. I have rented for several years and came to the realization that I was not benefitting by continually renewing my lease. My personal goal was to redirect my monthly rent to a mortgage without extending my finances significantly. Additionally, I was seeking to move to a closer location to my work and to reside in a more desirable location. Just based on this, I truly believed that I would not be able to make this work until I had the opportunity to meet with Rona.
Rona had an initial meeting with me to discuss my specific needs in a home as well as my budgetary limitations. She is savvy in using online tools and real estate databases to quickly find me a variety of homes for sale in my desired location. She did not waste my time with homes that were out of my price range or not in line with my needs.
Rona is witty, personable, and knows the market inside and out. I found Rona to be a highly attentive agent. She returned all phone calls and emails the same day. I never felt neglected or unimportant.
This is my first purchase of property and had such a pleasurable experience. I never could have gotten my desired home without her and if I ever need to move again she will be my first choice in real estate agents.
— Peter Czwalina, First Time Homebuyer
“Knowledgeable, solutions oriented, tenacious, and personable.”
Knowledgable, solutions oriented, tenacious, and personable. These are some of the adjectives that immediately come to mind in describing my experience in working with Rona. You will also find that Rona is an avid listener and detail oriented. I would highly recommend her to satisfy all of your residential and commercial needs throughout the Charlotte metro area. I look forward to having the opportunity to work with Rona again in the future.
— Kelvin McKoy, Property Management
“Her dedication to this industry is second to none & I referred all of my friends and family to her.”
I highly recommend Rona Chen as a trusted real estate professional. Her passion and professionalism deserve 5 Stars. She is an amazing listener who pays attention to details that make a difference when searching for the perfect home. Her dedication to this industry is second to none & I referred all of my friends and family to her. Cheers & thank you for the amazing home buying experience!
— Cal Will, Property Management
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